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The 8 secrets of great communicators
The 8 secrets of great communicators
When it comes to communication, we all tend to think we're pretty good at it. Truth is, even those of us who are good communicators aren't nearly as good as we think we are. This overestimation of our ability to communicate is magnified when interactin...
Avoid these 7 leadership mistakes
Avoid these 7 leadership mistakes
From Enron to Volkswagen, we've watched in horror as leaders who lack integrity have destroyed businesses time and again. But the real tragedy happens when regular leaders, who are otherwise great, sabotage themselves, day after day, with mistakes that...
Firefighter retention begins with recruitment
Firefighter retention begins with recruitment
Without question, retention is linked to recruitment and a firefighter's early experience in the department. Other factors may come into play as well. Entry-level firefighters are typically screened extensively before being brought onto the department....
7 ways to get your team to take more initiative
7 ways to get your team to take more initiative
Self-starters who take action and get things done are essential to any effective organization. But what are you supposed to do if your teammates don't show initiative? I was recently talking with a friend. He was frustrated his employees didn't take en...
When you should worry about failure, and when you shouldn't
When you should worry about failure, and when you shouldn't
We all fail, all the time. We might miss a call with a client because of an emergency work meeting, or miss that meeting because another project has suddenly become urgent. And then we (or our families) get sick, and we have to shift priorities around ...
The pros and cons of unconventional leadership styles
The pros and cons of unconventional leadership styles
As companies become flatter with blurred boundaries, there is a greater push toward authentic leadership. As a result, a lot of unconventional leadership styles are emerging. This is different than when large, bureaucratic organizations ruled and leade...