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Staying on track isn't easy
Staying on track isn't easy
Everyone rowing in the same direction. "Singing from the same hymnal." "All on the same page." There is no shortage of cliches about the importance of keeping your team focused on a common goal. Why? Because that's the single most important factor in k...
The pros and cons of unconventional leadership styles
The pros and cons of unconventional leadership styles
As companies become flatter with blurred boundaries, there is a greater push toward authentic leadership. As a result, a lot of unconventional leadership styles are emerging. This is different than when large, bureaucratic organizations ruled and leade...
The 8 secrets of great communicators
The 8 secrets of great communicators
When it comes to communication, we all tend to think we're pretty good at it. Truth is, even those of us who are good communicators aren't nearly as good as we think we are. This overestimation of our ability to communicate is magnified when interactin...
Calibrated trust: The undeniable value of professional skepticism
Calibrated trust: The undeniable value of professional skepticism
I have this natural tendency to want to trust everybody. I know that's not good, so I have to fight that tendency, especially as a leader in the business world. Fortunately, (way, way back in 1982) I started my career as a CPA and auditor, and I learne...
Avoid these 7 leadership mistakes
Avoid these 7 leadership mistakes
From Enron to Volkswagen, we've watched in horror as leaders who lack integrity have destroyed businesses time and again. But the real tragedy happens when regular leaders, who are otherwise great, sabotage themselves, day after day, with mistakes that...
Firefighter retention begins with recruitment
Firefighter retention begins with recruitment
Without question, retention is linked to recruitment and a firefighter's early experience in the department. Other factors may come into play as well. Entry-level firefighters are typically screened extensively before being brought onto the department....